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However, when I tried to integrate BlueJeans and Outlook, I was informed that this wasn’t possible, as Outlook wasn’t installed on my device. Setting up a meeting inside the app should theoretically be very simple: there’s an option to link either a Google calendar or Microsoft Outlook calendar.
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Once logged into the app, I was able to disable my camera, but having my face unexpectedly staring back at me while I entered my username and password was not something I welcomed. At no point was I warned that this would happen or asked if I wanted to toggle this setting on or off before my camera turned on. When I first downloaded the desktop app to set up the meeting, I was immediately put off by the fact that my webcam was automatically turned on and my face became the background of the log-in screen.
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Pro: $14/host/month: up to 150 participants per callĮnterprise: $17/host/month up to 200 participants per callĮnterprise Plus: custom pricing up to 200 participants per callĪs with all the other platforms included in this review, our BlueJeans test call was undertaken on the free version of the platform, with call participants joining from a variety of different devices and locations. The company was purchased by Verizon in 2020. In addition to its main video meeting platform, Virtual Meetings, BlueJeans offers products for conference rooms, telehealth, webinars, and other events. BlueJeans Virtual Meetingsįounded in 2009 as Blue Jeans Network, BlueJeans launched its cloud-based service in 2011 with the goal of making videoconferencing available to anyone with a video-enabled device. For privacy and security reasons, we opted not to show screenshots with Computerworld staffers in their homes. Note: All meeting screenshots were provided by the vendors.
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While our opinions are subjective, we hope the following reviews and side-by-side feature comparison table help any organization struggling to find the right videoconferencing software make an informed investment decision. Not all videoconferencing platforms are created equal, however, and as a team, we favored some products over others. The good news is that all six platforms provided us with solid audio and video, along with a good range of features that helped to enhance the experience of each video call we conducted. We paid particular attention to each platform’s user interface, its in-meeting features, and how easy it was to use without the need for prior training. The main criteria we used to evaluate each platform can be boiled down to user experience, audio and video quality, and management considerations, including admin tools and security.
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With help from colleagues across the US, we conducted a series of group video calls via the six apps to try to discover which system provides the best service for meetings with remote workers. For this year’s updated review, we added another leading platform, BlueJeans, into the mix. For last year’s review we tested five major platforms: Cisco Webex Meetings, Google Meet, LogMeIn GoToMeeting, Microsoft Teams, and Zoom.
In each meeting, participants used a variety of methods to join the call, including Windows, Mac, Android, iOS (both iPhone and iPad), and web apps. How we testedĬomputerworld tested each platform with a series of video calls that included co-workers in the UK and in various locations across the US including California, Florida, Massachusetts, and North Carolina during the week of May 3. Here at Computerworld, we’ve tried to take some of the headache out of your decision-making process by trialing and evaluating several leading videoconferencing platforms. Now it’s time to reassess whether your organization is using the best videoconferencing platform for its needs. During the initial rush to remote work in early 2020, many companies turned to whatever video app was most convenient. Since we first reviewed the major videoconferencing platforms last year, Zoom has posted its 2021 first quarter total revenue at $956.2 million, up 191% year over year Microsoft Teams has 145 million daily active users, up from 75 million last year and Cisco Webex has rolled out more than 400 new capabilities since September. And as conversations about what the workplace of the future might look like gather steam, organizations are increasingly looking to firm up their collaboration technology stack to support a shift to hybrid work.
During that time, videoconferencing apps have continued to see an unprecedented - and unsurprising - level of popularity.
Show Moreįifteen months after the US and Europe went into lockdown for the first time, many office-based employees have still not returned to their pre-pandemic workplaces. We compared Zoom, Microsoft Teams, Cisco Webex, Google Meet, BlueJeans, and GoToMeeting in real-world tests to see which videoconferencing platforms perform best for business users. Review: 6 top videoconferencing services put to the test
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